Returns and Cancellation Policy
Purchases from DT Euro Automotive Tools online shop
- Unopened, unused and in the original packaging
The return can be done within 14 working days from the purchase date, along with the receipt and sent back at your cost to our nearest Akis Express office In this case you can receive a refund for the value of your purchase.
How to cancel an online order
- If you have chosen the Pick-up from Akis Express Office you can cancel your order before the product is handed to the delivery service. After the dispatch of the product, your order status will automatically update and you will no longer be able to cancel your order. You can of course, return the product you bought following our Returns Policy as described above in case 1
Other Clarifications and Info
For any other information or question you can always contact us:
- By phone calling us 95708700
- Online, using our contact form
- By email firstname.lastname@example.org
We will get back to you Monday to Friday from 08.30 – 18.00
Changes to our Returns and Cancellation Policy
5. This limited warranty does not apply for natural wear and tear. Also, it does not apply if the The defect was caused because the product has been subject to use in a manner not conforming to the instructions of the manufacturer, abuse, if it was exposed to humidity or extreme hot or environmental conditions, or sudden changes in such conditions, corrosion, rusting, non-authorized modifications or connections, non-authorized opening or repair, repair with the use of non-authorized spare parts, misuse, unsuitable installation, accident, natural phenomena, which are beyond the reasonable control of DT EURO AUTOMOTIVE TOOLS (including for instance defects in the department of consumable parts such as batteries, which as a rule have a limited life) unless the defect was caused directly because of the use of defective materials, designs or workmanship.